Notice of Services for Sending Postal Items to Overseas (Effective from December 29, 2021)
29/12/2021 16:09

Due to the spread of Novel coronavirus pneumonia, with effect from December 29, 2021, the services for sending postal items to overseas have been changed as below:

 

Zones

Destinations

Service Types Available

Service Suspended

Asia

Mainland China

All postal services

 

 

Hong Kong

All Surface Services and EMS Service

 

 

Afghanistan*

-

All postal services

 

India

All Surface Services

Airmail and EMS

 

Indonesia*

All postal services

 

 

Japan

All postal services

 

 

Korea, South

All postal services

 

 

Malaysia

Surface Mail and EMS Service

Airmail Service

 

Philippines

All postal services

 

 

Singapore

All postal services

 

 

Taiwan Region #

All postal services

 

 

Thailand

All postal services

 

 

Vietnam*

All postal services

 

 

Cambodia*

Surface mail (Parcel) Service

Airmail and EMS Service

 

United Arab Emirates

All Surface Services

Airmail and EMS Service

Oceania

Australia

All postal services

 

 

New Zealand*

Surface mail (Parcel) Service

Airmail and EMS Service

North America

United States of America

Surface and Airmail (Letter), Surface (Parcel) and EMS Service

Airmail Service (Parcel)

 

Canada@

Surface and Airmail (Letter), Surface (Parcel) and EMS Service

Airmail Service (Parcel)

Europe

Austria*

All postal services

 

 

Belgium

All postal services

 

 

France

All postal services

 

 

Germany

All postal services

 

 

Ireland*

Surface (Parcel) and EMS Service

Airmail Service

 

Italy

Surface Mail and EMS Service

Airmail Service

 

Netherland

All postal services

 

 

Portugal

All postal services

 

 

Russia*

-

All postal services

 

Spain

All postal services

 

 

Sweden*

All postal services

 

 

Switzerland*

All postal services

 

 

United Kingdom

All postal services

 

 

Norway

All postal services

 

Central and South America

Brazil*

-

All postal services

 

Argentina*

Surface mail (Parcel) Service

Airmail and EMS service

 

Colombia*

Surface mail (Parcel) service

Airmail and EMS service

 

Netherlands Antilles*

-

All postal services

Africa

South Africa

-

All postal services

 

Mozambique*

-

All postal services

Other destinations

 

Please contact our counter staff for further enquiry.

Please contact our counter staff for further enquiry.

 

Remarks:   *   Surface service of small packet and letter of 2kg or less is not available.

#  Surface service of small packet of 2kg or less is not available.

@  The weight limit of sending EMS item to Canada via postal service is 5 kg.

 

Besides, there are serious delays in the delivery of all postal items to overseas particularly to the following destinations via EMS service:

 

Destinations

Expected Delay Time

Shanghai, Beijing

Not less than 1 week

United States of America, Canada, Australia, Malaysia, Singapore, Taiwan

Not less than 2 weeks

Europe

Not less than 3 weeks

 

Indemnity for delay of postal services will not be available during this period.  Please refer to CTT Macao website for the latest information.

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