EMS



  • EMS provided by CTT covers major countries and regions all over the world. It becomes a reliable transportation network in facilitating commercial activities around the world.
  • No matter sending document, sample or merchandise, you may enjoy simple mailing procedures; express service and reasonable postage.
  • You may save more money by using "Speed Box" service in sending heavy items.
  • EMS is available for you at all of our post offices or you may use our pick-up service by calling our service hotline at 2859 6688 (Note: Pick-up service is only available for EMS contract clients) . Our staff will pick up your item upon the request, much time for transportation is saved.
  • Furthermore, being our EMS contract clients, you may not only enjoy free pick-up service and settlement of monthly credit, but also have exclusive discount privileges provided that a certain amount of EMS consumption is reached.
  • For further information, please contact our staff at EMS counter, or call our service hotline at 8396 8521.

 

Collecting EMS mail item

  • All EMS mail items should be picked up at the General Post Office: EMS collection counter (Address: Rua da Sé, Edifício Caixa Económica Postal, 1st Floor), except those registered with eLocker as the designated collection point or when the addressee has requested a change of postal branch for collection.

 

Conditions to pick up EMS mail items:

  • A)  Personal Mail

The recipient or his/her representative (In this case, must be certified by the legal authorization) should present the valid original Macao I.D. Card (BIR) or equivalent valid official document for verification of the signature on the Pick-up Advice.

If the recipient could not pick up the parcel in person, the representative or the authorized person of the recipient should present his/her own and the recipient’s Macao I.D. Card or equivalent valid official document as well as the Pick-up Advice with signatures of the recipient and the representative.

  • B) Corporate Mail

The representative or the authorized person of the recipient should present the valid original Macao I.D. (BIR) copy or equivalent valid official document for verification of the signature and the company chop on the Pick-up Advice.

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