In order to encourage and reward outstanding performance of EMS service provided by postal operators, EMS Cooperative, a sub-group of the Postal Operation Council of the Universal Postal Union, organizes the EMS Cooperative Performance Award programme every year. In year 2018, Macao Post EMS service had received “ EMS Cooperative Performance Award “ (Silver Level) and EMS Customer Care Award 2018. Besides, we also received “Best Customer Service Award 2018 – Outstanding” given by Asian Pacific Postal Union.